Vihaara Medicare is committed to respecting the privacy of every client who shares information with us or whose information we receive. Your privacy is important to us and we strive to take care and protect the information we receive from you to the best of our ability.
This privacy policy applies to the collection, usage, processing, disclosure, transfer and protection of your personal information when you use our website. Personal information is any information that can be used to uniquely identify, contact or locate a person.
By using our services and website, you agree to all terms & conditions as mentioned below:
- You acknowledge that this privacy policy is a part of the terms of use of the website and other services and by accessing the website you are providing us your personal information yourself or through a secondary user.
- By making use of the services provided by the website, you unconditionally signify your assent to the privacy policy, and consent to the utilisation of your personal information in accordance with the provisions of this privacy policy.
- You acknowledge that you are providing your personal information out of your free will. If you use the services on behalf of someone else or an entity (such as your employer), you represent that you are authorised by such an individual or entity to accept this privacy policy on their behalf, and consent on behalf of them to our collection, use and disclosure of their personal information.
PERSONAL INFORMATION COLLECTED:
In order to provide services to you we require you to voluntarily provide us certain information that personally identifies you or secondary users related to you. The information that we collect from you, about you or secondary users related to you, will include Name, Age, Gender, Address, Location information including GPS location, Mobile number, E-mail address, records of interaction with our representatives, etc. This personal information is collected by us when you register on our website and when you provide your personal information to us during the course of services provided by us to you.
USE OF PERSONAL INFORMATION:
Your personal information will be used for various purposes including but not limited to the following:
- To provide effective services to you.
- To contact you via phone, SMS, email or third-party communication services such as whatsapp, etc. for appointments, location details, payment reminders, obtaining feedback and other security announcements.
- To send promotional and marketing emails from us via SMS, email or third-party communication services such as whatsapp, facebook etc.
- To advertise products and Services of Vihaara Medicare.
- To transfer information about you, if we are acquired by or merged with another company.
- To share with our business partners for provision of specific services you have ordered so as to enable them to provide effective services to you.
- You hereby consent and authorise us to publish feedback obtained by us on our website.
PARTNERING WITH OTHER SERVICE PROVIDERS:
Vihaara Medicare may partner with other service providers to offer a combined service. Whenever we offer such combined services, Vihaara Medicare will make it clear who the partner is and it will be entirely up to the user to use or not to use the service.
COMMUNICATION:
Vihaara Medicare will communicate with you through the email and mobile number you have specified. Your email address is never shared with anybody within or outside Vihaara Medicare. We use your email address and phone number to send you transactional information about the services that you have taken including but not limited to payment information, appointment times, clinician information etc. The above can be done through the medium of SMS, Email and whatsapp or over phone calls.
SECURITY:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place appropriate procedures to safeguard and secure the information we collect online. Our security practices and procedures limit access to personal information on a need-only basis. Further, our employees are bound by code of conduct and confidentiality policies which obligate them to protect the confidentiality of personal information.
A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. Vihaara Medicare may place cookies in your computer’s hard drive. Cookies help us provide you with a better website. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
At any time while you are using our website, you may opt out of receiving the cookies from our site by making appropriate changes to your browser settings. However, this may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
FEEDBACK AND CONCERNS:
We are committed to safeguard your personal information collected and handled by us and look forward to your continued support for the same. If you need to update or correct your personal information or have any grievance with respect to the processing or use of your personal information, or request that we no longer use your personal information to provide you our services, or opt-out of receiving communications such as promotional and marketing-related information regarding the services, you may send us an email at [email protected] and we will take all reasonable efforts to incorporate the changes within a reasonable period of time.
Vihaara Medicare reserves the right to amend or modify this privacy policy at any time, as and when the need arises. We request you to visit our website periodically for contemporary information and changes.
